Payments & Shipping

SHIPPING AND DELIVERY

How much does home delivery cost?

The shipping cost is proportional to the weight and overall volume as well as to the number of packets (parcels) making up your order. The amount is well highlighted in the “shopping cart” and you won’t be charged further costs. The shipment cost is automatically calculated by our software indicating the overall price.

Which courier will deliver the goods?

The goods will be delivered by DHL - 2-3  Days

Delivery on appointment?

If you are never at home and want to be contacted by the courier before delivery takes place, you must request it and you will be accommodated. It implies an extra charge of 3,5 Euros.

If I’m not home at the time of delivery, what happens?

If it is not possible to carry out the delivery, because there is nobody at the address, the courier will leave a notice. Then, the recipient can contact the reference branch of the courier to arrange for a second delivery or to pick up the goods directly at the courier’s venue.

PAYMENT METHODS

Which are the payment methods available on the Caffè Nibes website?

Currently, the available payment methods are six:

  • 1. Advance Bank Transfer
  • 2. Advance Postal Transfer
  • 3. PayPal, by PayPal account Visa, MasterCard or Postepay
  • 4. Credit Cards - Visa, Visa Electron, Postepay, MasterCard, Maestro, Sepa, Sofort,Dotpay, Giropay, Eps, Ideal
  • 5. Bitcoin

Attention! The goods will be delivered upon receipt of the amount credited by you to our bank. The crediting time of a bank transfer vary from 2 to 3 business days, so we cannot carry out the shipment until payment has not been accredited. In case you pay by PayPal and Postepay card, the credit will be immediate and we will forward your shipment within 24 hours of your payment. The goods that will be paid ‘cash on delivery’, will be shipped within 24 hours of receipt of your order.